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Cancelling a service If you don't want to keep a service, you can cancel it. We're not going to make this hard... Downloading your invoices Invoices are stored permanently in your account. Download as PDFs anytime — for accounting,... Monthly vs annual billing cycles You can pay for hosting monthly, annually, or for several years at once. Annual and longer cycles... Our refund policy We offer a 30-day money-back guarantee on hosting services. Not satisfied within the first 30... Setting up automatic payments Auto-pay charges your saved card automatically when an invoice is due. With it on, you don't... Updating your billing information Your billing info — name, address, payment methods — lives in your account profile. Update any of... What happens when a payment fails? A failed renewal payment isn't the end of the world — we have multiple safety nets before it... What payment methods do you accept? We accept all the major card brands, the two big mobile wallets, and — by arrangement with our... Why was my account suspended? Suspension means we've stopped serving traffic to your hosting accounts (websites show error...

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